Widespread cellular outage hits the US

A cellular outage has swept across large portions of the US, causing disruptions in services provided by major telecom companies including AT&T, Verizon, and T-Mobile.

Data collected from outage tracking website Downdetector revealed that more than 32,000 incidents were reported with AT&T's service around 4:30am Eastern Time. The outage affected cities including San Francisco, Houston, and Chicago, according to information displayed on the website.

Users of...

22 February 2024 | 5G

EE issue causes problems for customers of all UK networks

Customers of all the UK's mobile networks found themselves grappling with connectivity problems after a technical issue hit EE.

Reports of the problems first surfaced around midday yesterday via customers of the UK’s second-largest mobile operator, Vodafone. The issues were shown through Downdetector, a platform used to track service problems and outages.

Vodafone assured the public that its network was functioning correctly. However, the hiccup lay in the inability of...

5 September 2023 | Networks

Viasat’s satellites in Europe were taken offline by Kremlin-associated malware

A satellite broadband outage impacting thousands of customers in Ukraine and across Europe was the result of malware linked to the Russian government.

The outage occurred on 24 February 2022. That date has sadly gone down in history as the day Russia decided to launch its invasion of Ukraine—causing tens of thousands of deaths on both sides, displacing around 6.5 million people within the country, and leading to an estimated 4.1 million refugees.

Given the timing, the...

1 April 2022 | Broadband

Broadband outages triple as almost 15M Brits suffer in the past year

Nearly 15 million Brits suffered a major broadband outage during a year when reliable connectivity has never proved to be so vital.

Video meetings, checking in with loved ones, purchasing essentials, awkward virtual quizzes, getting help when needed, and keeping updated on the latest advice and developments all required a dependable internet connection.

However, research from Uswitch found that broadband outages have tripled in the last year.

Ernest Doku,...

27 July 2021 | Broadband

T-Mobile US blames issues on severe weather in several areas

T-Mobile US blames network issues on severe weather being experienced across the country, especially in Texas.

DownDetector received a large spike in problem reports yesterday which tapered off for a while but picked back up again in recent hours:

The majority (53%) of reported problems related to lack of access to mobile data, followed by difficulties making calls (28%) and no signal (18%) entirely.

In a tweet, T-Mobile CTO Neville Ray acknowledged the...

16 February 2021 | Networks

T-Mobile explains massive outage as FCC chairman Ajit Pai expresses anger

T-Mobile has offered an explanation for an outage this week which affected millions of customers and caught the attention of FCC chairman Ajit Pai.

On Monday, T-Mobile’s voice and text services went down for over twelve hours. The outage occurred alongside an unusual spate of downtime reports which led some to speculate that the US had suffered a major DDoS attack.

Cloudflare CEO Matthew Prince explained why such an attack was...

17 June 2020 | Networks